Displaying items by tag: Explainer

Most of us rely on Messages every day to text with family, friends, and colleagues. Not surprisingly, we’ve fielded numerous questions surrounding common confusions with this popular app. We hope our answers here will help you use Messages more effectively and work around problems. What’s the difference between blue and green bubble conversations? A common […]

Earlier this year, some of our clients received an email from Google reminding them that they have Web & App Activity turned on. Those with a healthy dose of caution were concerned that it might be a phishing attack, but no, it’s legitimate. Their next questions were often, “Wait, what is Web & App Activity, […]

When upgrading to a new version of macOS, we err on the side of caution, at least in our recommendations. (We’ve been using macOS 13 Ventura for some time now and often install beta releases on secondary machines for testing purposes.) Upgrading is easy, but if you upgrade too soon, the new macOS version could […]

In early December, Apple made a surprise announcement: Advanced Data Protection for iCloud. It’s not as though iCloud’s standard data protection is problematic, but it hinges on one architectural decision that makes some iCloud data theoretically vulnerable: Apple holds the encryption keys necessary to decrypt iCloud data. Because Apple controls those encryption keys, an attacker […]

Password management company LastPass has announced that it suffered a security breach in which attackers stole both encrypted customer account data (which is bad) and customer vaults containing encrypted usernames and passwords (which is much, much worse). On the positive side, the data of users who abided by LastPass’s defaults and created master passwords of […]

Happy New Year! For many of us, starting a new year means reflecting on fresh habits we’d like to adopt. Although we certainly support any resolutions you may have made to get enough sleep, eat better, reduce social media usage, and exercise more, could we suggest a few that will improve your digital security and […]

We recently wrote about different ways to organize your files, which prompted some people to ask us about the best ways to manage email. Email may have competition from messaging services like Slack and Microsoft Teams, but for many people, it’s still where the most important communications take place. That’s especially true for anyone who […]

We’ve had decades to get used to organizing computer files, but it’s still hard for many people. Part of the problem is imagining how you—or your colleagues, if you’re in a workgroup—will need to find the files in the future. Another part of the problem is mustering enthusiasm for renaming and reorganizing existing files to […]

We’re increasingly hearing from organizations that need to establish that they have sufficient security policies in place, either to meet the requirements of a larger client or to qualify for cyber insurance that insures against breaches and similar losses. Details vary, and we’re happy to work with you on the specifics, but here are some […]

After years of user requests, Apple has finally beefed up Messages with a few welcome features—options to mark conversations as unread for later reference, edit messages after they’ve been sent, and undo sending entirely. Plus, when you delete junk texts in Messages, you can now report them to Apple and your carrier, and you can […]