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Mac Business Solutions

Online Service Ticketing Application

The Service Ticketing Application was created for Business
and Government customers who have a service contract with
Mac Business Solutions.

This application will allow you to:

  1. Submit service orders to either our Frederick or Gaithersburg Service Teams.
  2. See your service order history and search by reference/ticket
    # or device serial number.
  3. Check the status of all your service orders in one page.
  4. Get automated service order updates via email.
  5. Chat with our online service team.
Submit Service Form