Mac
AppleCare+ for Mac
Every Mac comes with a one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support .
AppleCare+ for Mac extends your coverage to three years from the original purchase date of your Mac and adds up to two incidents of accidental damage coverage every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for any other damage, plus applicable tax.
In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

Extend your coverage to three years of service and expert telephone technical support


One stop for service and support
Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage¹
- Onsite repair for desktop computers: Request that a technician come to your work site³
- Mail-in repair for portable computers³ Mail in your Mac using a prepaid shipping box provided by Apple
- Carry-in repair³: Take your Mac to an Apple Store or other Apple Authorized Service provider

Apple hardware coverage
AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Coverage includes the following:
- Your Mac computer
- Battery¹
- Included accessories such as the power adapter
- AirPort4
- Apple USB SuperDrive
- Coverage for up to two incidents of accidental damage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax.

Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using macOS and iCloud
- Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more
- Connecting to printers and AirPort networks
Important Notes

Purchase AppleCare+ with your new Mac. Or buy it within 60 days of your Mac purchase:
Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of Mac and proof of purchase are required)
See AppleCare Protection Plan Terms and Conditions for complete product details.
Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship and (ii) batteries that retain less than 80 percent of their original capacity.
Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
AirPort must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.
TM and © 2017 Apple Inc. All rights reserved.
iPad
AppleCare+ for iPad
Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support .
AppleCare+ for iPad extends your coverage to two years from the original purchase date of your iPad and adds up to two incidents of accidental damage coverage every 12 months, each subject to a $49 service fee plus applicable tax.¹
In addition, you'll get 24/7 priority access to Apple experts via chat or phone.

Extend your coverage to three years of service and expert telephone technical support


One stop for technical support
Because Apple designs iPad, iOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.²
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage¹
- Mail-in repair³. Mail in your iPad using a prepaid shipping box provided by Apple
- Carry-in repair³. Take your iPad to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service

Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
- Your iPad
- Battery¹
- AirPort4
- Included USB cable and power adapter
- Coverage for up to two incidents of accidental damage from handling of your iPad, each subject to a $49 service fee plus applicable tax¹

Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Keynote, Number, Pages, and other Apple-branded iPad apps
Important notes

Purchase AppleCare+ with your new iPad. Or buy it within 60 days of your iPad purchase:
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of iPad and proof of purchase are required)
- By calling (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
See AppleCare+ Terms and Conditions for complete product details.
Service coverage is available only for iPad and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your iPad, each incident being subject to a $49 service fee plus applicable tax. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms for full details.
Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.
AirPort must be purchased up to two years before your iPad purchase or during the term of your AppleCare+ coverage.
TM and © 2017 Apple Inc. All rights reserved.
Apple Watch
AppleCare+ for Apple Watch


Apple Watch and Apple Watch Nike+
Every Apple Watch and Apple Watch Nike+ comes with
one year of hardware repair coverage through its
limited warranty and up to 90 days of complimentary support.
Apple Watch Edition
and Apple Watch Hermès
Every Apple Watch Edition and Apple Watch Hermès
comes with two years of hardware repair coverage
through its limited warranty and up to two years of
complimentary support.
With AppleCare+
AppleCare+ for Apple Watch Edition and Apple Watch
Hermès extends your coverage to three years from the
original purchase date of your Apple Watch¹ and adds
up to two incidents of accidental damage coverage every 12 months,
each subject to a $79 service fee, plus applicable tax.²
In addition, you’ll get 24/7 priority access to Apple
experts by chat or phone.
With AppleCare+
AppleCare+ for Apple Watch and Apple Watch Nike+
extends your coverage to two years from the original
purchase date of your Apple Watch¹ and adds up to two
incidents of accidental damage coverage every 12 months, each subject
to a $69 service fee, plus applicable tax.² In addition,
you’ll get 24/7 priority access to Apple experts by chat
or phone.

Extend your coverage to two years of service
and expert telephone technical support.³

Extend your coverage to three years of service
and expert telephone technical support.³

One stop for technical support
Because Apple designs Apple Watch, watchOS, and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.³
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage4
- Express Replacement Service so you don’t have to wait for a repair
- Carry-in repair4: Take your Apple Watch to an Apple Store or other Apple Authorized Service Provider
- Mail-in repair4: Mail in your Apple Watch using a prepaid shipping box provided by Apple

Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
- Your Apple Watch
- Battery¹
- For Apple Watch, included magnetic charging cable and power adapter. For Apple Watch Edition, included magnetic charging cable, power adapter, magnetic charging dock, and Lightning cable
- Coverage for up to two incidents of accidental damage,² each subject to a service fee of $69 for Apple Watch and Apple Watch Nike+, or $79 for Apple Watch Edition and Apple Watch Hermès, plus applicable tax

Software support included
With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS, and Apple-branded Watch apps, including:
- Using watchOS
- Connecting to iPhone, including iOS and the Apple Watch app
- Questions about Apple-branded Watch apps
Important notes

Purchase AppleCare+ with your new Apple Watch. Or buy it within 60 days of your Apple Watch purchase:
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of iPad and proof of purchase are required)
- By calling (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
See AppleCare+ Terms and Conditions for complete product details.
Service coverage is available only for Apple Watch and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80% of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at www.apple.com/legal/sales-support/applecare/applecareplus.html for full details..
AppleCare+ for Apple Watch provides coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $69 for Apple Watch and Apple Watch Nike+, or $79 for Apple Watch Edition and Apple Watch Hermès, plus applicable tax..
Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.
TM and © 2017 Apple Inc. All rights reserved.
iPod Touch
AppleCare+ for iPod Touch
Every iPod comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support . Extend your coverage to three years from the original purchase date of your Mac with the AppleCare Protection Plan.
AppleCare+ for iPod extends your coverage to two years from the original purchase date of your iPod and adds up to two incidents of accidental damage coverage every 12 months, each subject to a $29 service fee.¹ In addition, you'll get 24/7 priority access to Apple experts via chat or phone.

Extend your coverage to two years of service and expert telephone technical support


One stop for technical support
Because Apple designs iPod and iOS, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage³
- Mail-in repair: Mail in your iPod using a prepaid shipping box
- Carry-in repair: Take your iPod to an Apple Store
- Use with a Mac or PC

Apple hardware coverage
AppleCare+ provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service coverage includes the following:
- Your iPod
- Battery¹
- Included earphones and USB cable
- Coverage for up to two incidents of accidental damage from handling of your iPod, each subject to a $29 service fee plus applicable tax¹

Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using iOS and iCloud
- Syncing with iTunes
- Downloading video and podcasts from the iTunes Store
- HD video recording and FaceTime
- Connecting iPod touch to Wi-Fi networks
- Using Apple-branded iPod touch apps
Important notes

Purchase AppleCare+ with your new iPod. Or buy it within 60 days of your iPod purchase:
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of iPad and proof of purchase are required)
- By calling (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
See AppleCare+ Terms and Conditions for complete product details.
Service coverage is available only for iPod and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your iPod, each incident being subject to a $29 service fee. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms for full details.
Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.
TM and © 2017 Apple Inc. All rights reserved.
iPhone
AppleCare+ for iPhone
Every iPhone comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support .
AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone¹ and adds up to two incidents of accidental damage coverage every 12 months, each subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax.2
In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.
AppleCare+ with Theft and Loss
Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months.3 Each incident is subject a $149 deductible.
Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen.

Extend your coverage to two years of service and expert telephone technical support


One stop for technical support
Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Mail-in repair4: Mail in your iPhone using a prepaid shipping box provided by Apple
- Carry-in repair4: Take your iPhone to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service4

Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
- Your iPhone
- Battery¹
- Included earphones and accessories
- Coverage for up to two incidents of accidental damage,2 each subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax

Software support included
With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:
- Using iOS and iCloud
- Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar
- Connecting to wireless networks
Important notes

Purchase AppleCare+ with your new iPhone. Or buy it within 60 days of your iPhone purchase:
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of iPhone and proof of purchase are required)
- By calling (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
See AppleCare+ Terms and Conditions for complete product details.
- Service coverage is available only for iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. There are no service fees or deductibles for mechanical failures. For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.
- Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
- Coverage begins on your AppleCare+ purchase date. Any unused incidents will expire after 12 months of coverage and you will get two more incidents to use within the next 12 months of continued coverage.
- Express Replacement Service is not available under the screen replacement service fee or deductible.
- Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen. Find My iPhone should remain enabled and your iPhone should remain associated with your Apple ID throughout the theft or loss claim process. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device.
To ensure that you can sign in and access Find My iPhone, it’s important to remember your Apple ID and password and keep your account information up to date. If you use two-factor authentication for Apple ID, it’s recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in even if your iPhone is missing.
After initiating your theft or loss claim with Apple, you will be asked to finalize your claim on AIG’s website at www.aigtheftandloss.com. - Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Same-day replacement is not available for theft/loss claims. Service coverage is subject to the Terms and Conditions of AppleCare+ or AppleCare+ with Theft and Loss. For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.
AppleCare+ with Theft & Loss is an optional device protection program that provides combined benefits under AppleCare+ and a Theft & Loss insurance policy. Theft and loss insurance coverage is underwritten by New Hampshire Insurance Company (NAIC# 23841; Principal Address 175 Water Street, 18th Floor, New York, NY 10038; Phone (212) 770-7000) and is sold by AppleCare Service Company, Inc. (in California d/b/a Brogdan Insurance Services Lic#OL00763; Iowa License #26) and is sold in NY by Apple Inc. (License #926146). Theft and loss insurance coverage is provided under a group policy issued to AppleCare Service Company, Inc. in all states, except for New York where the policy is issued to Apple Inc. Coverage is subject to certain terms, conditions, and limitations. Theft and Loss can be purchased separately. Please refer to the certificate of coverage for your state for complete details, which can be found at www.aigtheftandloss.com/coveragedocs.
Apple TV
AppleCare for Apple TV
Every Apple TV comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support ¹.
With the AppleCare Protection Plan, you can extend your coverage to two years from your Apple TV purchase date.You’ll get direct, one-stop access to Apple’s award-winning telephone technical support for questions about tvOS, iCloud, AirPlay, and more.
In addition, you’ll get 24/7 priority access to Apple experts via chat or phone. You’ll also get global repair coverage for your Apple products through convenient service options.2

Extend your coverage to two years of service and expert telephone technical support


One stop for technical support
Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage2
- Mail-in repair: Mail in your Apple TV using a prepaid shipping box provided by Apple
- Carry-in repair: Take your Apple TV to an Apple Store or other Apple Authorized Service Provider
- Use with a Mac or PC

Apple hardware coverage
The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service coverage includes the following:
- Your Apple TV
- AirPort3
- Included Siri Remote and power cord

Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Setting up Apple TV and connecting to your Wi-Fi network and iCloud
- Renting and purchasing movies from the iTunes Store
- Using AirPlay to play content from iPhone, iPad, iPod touch, or Mac on your HDTV
- Connecting to additional services such as Netflix, Hulu, and more
Important notes

The AppleCare Protection Plan can be purchased only while your Apple TV is still covered under the standard one-year limited warranty.
See AppleCare+ Terms and Conditions for complete product details.
For more information, read frequently asked questions.
Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
Availability of each option depends on the country in which the service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
AirPort device must be purchased up to two years before your Apple TV purchase or during the term of your AppleCare Protection Plan coverage.
TM and © 2017 Apple Inc. All rights reserved.
HomePod
AppleCare+ for HomePod
Every HomePod comes with one year of hardware
repair coverage through its limited warranty and up to
90 days of complimentary support. AppleCare+ for
HomePod extends your coverage to two years from
the original purchase date of your HomePod and adds
up to two incidents of accidental damage coverage,
each subject to a $39 service fee plus applicable tax.1
In addition, you’ll get 24/7 priority access to Apple
experts via chat or phone.

Extend your coverage to two years of service and expert telephone technical support


One stop for technical support
Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
- 24/7 priority access to Apple experts via chat or phone
- Mail-in repair3: Mail in your HomePod using a prepaid shipping box provided by Apple
- Carry-in repair3: Take your HomePod to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service

Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple‑authorized technicians. Service coverage includes the following:
- Your HomePod
- AirPort device4
- Coverage for up to two incidents of accidental damage from handling of your HomePod, each subject to a $39 service fee plus applicable tax1

Software support included
You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:
- Using AirPlay 2
- Connecting to wireless networks
- Questions about the Home app
Important notes

Purchase AppleCare+ with your new HomePod. Or buy it within 60 days of your HomePod purchase:
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of HomePod and proof of purchase are required)
- By calling (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
See AppleCare+ Terms and Conditions for complete product details.
For more information, read frequently asked questions.
Service coverage is available only for HomePod for protection against (i) defects in materials or workmanship and (ii) up to two incidents of accidental damage from handling of your HomePod, each incident being subject to a $39 service fee plus applicable tax. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms for full details.
Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.
AirPort must be purchased up to two years before your HomePod purchase or during the term of your AppleCare+ coverage
TM and © 2018 Apple Inc. All rights reserved.