We are an Apple Premium Service Provider
In September 8, 2011 Apple named MBS a Premium Service Provider. Premium Service Provider locations have demonstrated a commitment to premium service and technical excellence surpassing the Quality of Service of a standard Apple Authorized Service Provider.
Apple Warranty Service
As an Apple Authorized Service Provider, we accept the Apple Limited One Year Warranty as well as the AppleCare extended warranty. Repair work is performed by our Apple Certified Technicians, using original Apple parts.Learn More
Out of Warranty Service
Computers and devices no longer covered by Apple’s warranty or AppleCare program can still be repaired at MBS, Inc. Our Apple Certified technicians can diagnose the problem and provide an estimate including parts and labor.Learn More
We can recover information from a damaged drive in-house where there is no need to physically open the drive. Otherwise, we send it to a ISO Class 5 Certified Cleanroom to get the data recovered.Learn More
Phone & Remote Support
Whether you're having a configuration problem with your Mac, you need some guidance on how to perform a task, or your computer is malfunctioning, call us and we will help you solve the problem.Learn More
AppleCare Extended Warranty
With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date.Learn More
Our service contracts allow clients to purchase blocks of hours at a discount, while our maintenance agreements offer unlimited service for a flat monthly fee.Learn More
Repair Service FAQ
Answers to Common Everyday Questions.Learn More
Online Service Ticketing Application
The Service Ticketing Application was created for Business
and Government customers who have a service contract with
Mac Business Solutions.
This application will allow you to:
- Submit service orders to either our Frederick or Gaithersburg Service Teams.
- See your service order history and search by reference/ticket
# or device serial number.
- Check the status of all your service orders in one page.
- Get automated service order updates via email.
- Chat with our online service team.
Apple Professional Services
Our team of experts, side by side with yours.From 24/7 phone support to priority onsite repairs, you’ll get personalized assistance from experts who can keep your IT operations running smoothly. AppleCare for Enterprise delivers integrated support and service you can’t get anywhere else. You’ll get IT department–level support by phone or email for all Apple hardware and software.Learn More
To transform your business, you need a plan. Every business is unique,
so there’s no one-size-fits-all strategy. Apple Professional Services can help.
App Development Boot Camp
Apple Professional Services customizes this intensive two-week
Boot Camp for your development team.
Apple Professional Services will help you integrate Mac into your
Active Directory (AD) environment.
Apple Professional Services provides you with a complete iPhone
or iPad deployment.
OS X & iOS Upgrade Accelerator
Apple Professional Services helps prepare you for upgrading the operating systems.Learn More
Apple Professional Services shows you how well Apple products integrate.Learn More
Shared Device Deployment
Apple Professional Services helps you streamline your organization’s shared device deployment.Learn More
Apple Professional Services make sure your wireless infrastructure can meet the increased use of mobile devices.Learn More