To return a product to Mac Business Solutions, you must obtain a return authorization within 15 days from the original invoice date. Please call us at 1 (888) 354-0100 to obtain such authorization. Mac Business Solutions will not accept returns and cannot be liable for goods returned without prior authorization.
Customer is solely responsible for shipping any returned product to Mac Business Solutions. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-sellable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Mac Business Solutions' Return Procedure will be breached and Mac Business Solutions may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the customer for replacement of the missing component(s).
Mac Business Solutions will not refund to Customer the original shipping charges. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.
Any return will be subject to a 15% restocking fee. Shipping charges are non-refundable. No refunds after 15 days.
Software Return Policy
Mail-In Rebate Policy
Any product offering a mail-in rebate is not returnable to Mac Business Solutions once the rebate has been filed. Be sure that the product is functional and that you intend to keep the product before sending in for your rebate. Products missing UPC codes or serial numbers from the box are NOT returnable. Only the product manufacturer can replace a defective item missing the UPC code.
1. WARRANTIES; ALL PRODUCTS SOLD "AS-IS" OR "WITH ALL FAULTS" MBSDIRECT.COM IS A DISTRIBUTOR ONLY. PRODUCTS SOLD BY MBSDIRECT.COM ARE NOT MANUFACTURED BY MBSDIRECT.COM. THE PRODUCTS MAY, HOWEVER, BE COVERED BY EACH MANUFACTURER'S WARRANTY, SERVICE, AND SUPPORT POLICY (IF PRESENT). MBSDIRECT.COM ASSIGNS AND PASSES THROUGH TO THE CUSTOMER ANY WARRANTY OF THE MANUFACTURER, AND CUSTOMER ACKNOWLEDGES THAT IT SHALL HAVE RECOURSE ONLY UNDER SUCH WARRANTIES AND ONLY AS AGAINST THE MANUFACTURER OF THE PRODUCTS. MBSDIRECT.COM MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. MBSDIRECT.COM DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.
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